VivaSpin Cookies Policy

Welcome to Viva Spin. We are committed to being transparent about how we collect, store, and use cookies and similar technologies when you visit our website, log into your account, or play games across our casino platform. This Cookies Policy explains what cookies are, why we use them, and how you can manage your preferences when using VivaSpin, our online casino operated under valid licences from Anjouan (ALSI-142311005-FI2) and the Curaçao Gaming Board (OGL/2024/1788/1030).

What Are Cookies?

Cookies are small text files that are stored on your device — computer, tablet, or smartphone — when you visit a website. They allow us to recognise your browser, remember your preferences, and provide you with a smoother, more personalised gaming experience. Similar technologies, such as web beacons, pixels, and local storage, may also be used alongside traditional cookies and are covered by this policy.

Why We Use Cookies

We use cookies for several important reasons. Our VivaSpin platform relies on cookies to keep your account secure, remember your login credentials, and ensure that our website functions correctly across desktop and mobile devices. Cookies also allow us to understand how players interact with our games, promotions, and features, so we can continuously improve casino VivaSpin services.

• We use cookies to authenticate your session and keep your VivaSpin login secure
• We remember your language, currency, and display preferences
• We analyse traffic patterns to improve site performance and loading speed
• We measure the effectiveness of our marketing campaigns and bonus offers
• We detect and prevent fraudulent activity, including multiple account registrations

Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for our website to function properly. Without them, you would not be able to log into your account, navigate between pages, or complete a deposit or withdrawal. When you play at VivaSpin Casino online, essential cookies allow us to verify your identity and maintain the security of every session.

Performance and Analytics Cookies

We use analytics cookies to collect anonymised information about how visitors use our website. This helps us understand which pages are most popular, how long players spend on each game, and where technical issues may occur. Data gathered through these cookies is aggregated and does not personally identify you, though it does help us optimise the overall Viva Spin Casino experience.

Functional Cookies

Functional cookies remember choices you make, such as your preferred currency, language, or interface settings, so that logging into your Viva Spin Casino account feels quick and familiar every time you return. These cookies also help us remember whether you have accepted our cookie banner, so you are not asked repeatedly.

Advertising and Targeting Cookies

We work with third-party partners to display relevant advertising and to measure the success of our promotional campaigns. These cookies track your browsing activity across different websites and help us understand which VivaSpin bonus offers and promotions are of interest to you. We may use this information to tailor advertisements shown to you on other platforms.

Third-Party Cookies

Some cookies on our site are set by trusted third-party service providers, including payment processors, analytics companies, and software providers that power our live casino and slot games. These partners may collect information independently, and we encourage you to review their respective cookie and privacy policies for further detail.

Cookies and Your VivaSpin Login

We use cookies to remember your Viva Spin login details on trusted devices, making it easier and faster to access your account without re-entering your credentials every time. This feature is optional, and you can disable it at any time through your browser or account settings. Please note that clearing cookies may require you to log in manually the next time you visit vivaspin online casino.

Cookies on Mobile Devices

Our VivaSpin casino app and mobile-optimised website use similar cookie technology to ensure a seamless gaming experience on smartphones and tablets. Since we currently offer instant-play access through your mobile browser rather than a downloadable native application, cookies remain the primary method for remembering your preferences and securing your session across devices.

Personalised Bonuses and Promotions

At Viva Spin, we tailor promotions, cashback offers, and welcome packages based on your activity and preferences, which we track using cookies. This allows us to present you with relevant offers, such as our Daily Cashback, Weekly Raffle, or seasonal tournaments, rather than generic promotions that may not match your interests. If you prefer not to receive personalised offers, you can adjust your cookie preferences accordingly, though this may limit the relevance of promotional content you see.

How to Manage Your Cookie Preferences

You have full control over how cookies are used on your device. Most browsers allow you to view, delete, or block cookies through their settings menu. Please be aware that disabling essential cookies may prevent you from accessing certain features, including your account dashboard, deposit and withdrawal functions, or live chat support.

• You can adjust cookie settings directly through your browser preferences
• You can delete existing cookies stored on your device at any time
• You can opt out of targeted advertising cookies through your browser or device settings
• You can contact our support team if you have questions about specific cookies we use

Data Protection and Cookies

Any personal information collected through cookies is handled in accordance with our Privacy Policy. We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. We do not sell your personal information to third parties, and any data shared with trusted partners is subject to strict confidentiality obligations.

Restricted Jurisdictions

Please note that our services, including account registration and cookie-based features, are not available to residents of restricted territories as outlined in our Terms and Conditions. If you access VivaSpin from a restricted jurisdiction, any funds deposited may be forfeited in accordance with our policies.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, regulation, or our business practices. Any updates will be posted on this page, and we encourage you to review this policy periodically. Continued use of vivaspin casino online after changes are published constitutes your acceptance of the revised terms.

Contact Us

If you have any questions about how we use cookies, or if you need assistance managing your preferences, our support team is available 24/7 via live chat or email at support@vivaspin.com. Whether you are troubleshooting your Viva Spin Casino account or simply want to learn more about our data practices, we are here to help.